FREQUENTLY ASKED QUESTIONS
Are all images original?
Yes, all images are Picture This Photography originals with minimal editing enhancements & no photoshop or artificial editing used in their creation. All crop, focus, blur & colour are intentional by the photographer. All purchases include numbered, branded certificates of authenticity.
Which Fine Art Prints are available?
A selection of Fine Art Prints from displayed collections are currently available, check The Print Store here for current availability. Additional available items will be announced & added to the store quarterly.
What quantities are Limited Edition Fine Art Prints available in?
50 total prints per edition are available in all sizes, framed & unframed. All purchases include numbered, branded certificates of authenticity.
What size are the Fine Art Prints available in?
A4 - 210 x 297 mm, 21 x 29.7 cm, 8.3 x 11.7 inches - 25 total
A3 - 297 x 420 mm, 29.7 x 42 cm, 11.7 x 16.5 inches 15 total
A2 - 420 x 594 mm, 42 x 59.4 cm, 16.5 x 23.4 inches 10 total
Mounted & framed size is larger than print size
What paper type is available?
The Canson Baryta Giclee paper is the paper of choice for landscape images containing contrast or colour. The pure white Baryta base makes the whites feel whiter and the density in the blacks stronger. The surface of this fine art paper has a smooth silk-like reflective coating. The Canon Baryta is a sturdy yet delicate paper, due to this we chose to accept the recommendation to add a slight white border to each image to allow mounting and to protect the image edge details.
Which store currency is accepted?
Accepted store currency is US$. Any worldwide bank currency is available to transfer into US$ directly from the buyer’s account. All purchase prices are global shipping inclusive.
Which countries do you ship to?
We ship worldwide. All purchases are global shipping inclusive & end-to-end carbon neutral.
What is a Fine Art Print?
A Fine Art Print is a premium photographic image printed on specifically chosen professional photo paper using fade resistant ink pigments. It is the same quality that a museum or gallery would choose.
What is a Photo Art Print?
A Photo Art Print is a quality image printed on photographic paper using a photo printer. Photo Art Prints are generally open edition prints used for household display in daylight.
What is the difference between a Photo Art Print & Fine Art Print?
When choosing between a photo art print or a fine art print the main influencing differences are the use & display of the image, composition of the paper, the printing method used to prepare the image, the longevity of the print & available budget.
How are purchased items packed?
All items are professionally packed in layers of hard, protective & purposeful packaging to protect items during shipping.
When are purchased items dispatched?
Items are printed to order and dispatched within 2-5 business days.
Are printing & shipping services eco-friendly?
Yes. Picture This Photography Fine Art Printing & white glove shipping services are exclusively provided by The Print Space which is completely end-to-end carbon neutral. This means where possible energy usage is minimized suppliers of renewable energy are used. Where unavoidable, all carbon emissions are offset by investing in renewable energy project.
Carbon neutrality should be the absolute minimum requirement of any system used online. This means every aspect Fine Art Printing & shipping includes the carbon cost of sending and receiving files to and from the servers. Carbon neutrality is only a first step, the goal should be being carbon-free.
The Print Space invests in renewable solar and wind farms projects to offset all unavoidable emissions, using gold standard carbon offsets as recommended by Greenpeace. They work tirelessly towards becoming carbon free.
How long will my item take to arrive?
Items are dispatched within 2-5 days from a production centre in The US, UK or EU depending upon customer location with tracking provided. Expected delivery time is within 5-10 days of dispatch. Delivery times from dispatch point vary by country. Please bear in mind that these are average times and actual times will vary.
How do I track my order?
Tracking is provided for up to the minute location of your product.
Are country specific import charges included?
Any country specific import charges for customs or other requirements are the responsibility of the buyer and may be required to be paid in order to complete the final delivery process. Picture This Photography is not responsible for any customs duty or import taxes imposed by specific countries.
What is the returns policy?
All items are individually made to order. We hope you love your purchase however if you are not 100% satisfied please contact us directly within 14 days of delivery date to arrange a return. All returns must be received within 14 days after return is confirmed and must be returned in all original packaging. Customers are responsible for return shipping costs. Exchanges are not offered at this time.
What if my item arrives damaged?
In the unlikely event your item arrives damaged please contact our customer service dept here immediately with a detailed description of damage incurred and photographic evidence of damage to arrange next steps. Item must be returned unused with full packaging
Can I exchange my item?
Please see returns policy above
Are Photo Art Prints available
A selection of Open Edition photo art prints are available from Society6 store US/UK/EU & Etsy store UK.
Still have questions? Please contact our customer service team here.